Near Urban Living

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Owner FAQ's

We screen tenant’s credit, rent history, eviction history, and criminal background checks as permitted by law, as well as well as current job status and ability to pay. We require that tenant(s) make 3 times the rent amount to qualify for the property and meet a minimum credit score of 600.

We can’t share the tenants credit report, but we can discuss if the credit report meets criteria and job information with Owners.

Every situation is different, but we do try to work with tenants for a move in date to be no longer than 2 weeks from application.

We have a minimum approved amount with Owners of $400. When we receive a workorder we’ll email to notify the Owner of the repair if it is under this amount, and if over this amount we’ll email with an estimate for Owner approval before scheduling the work – unless the work is an emergency repair. In the case of emergency repairs, we have the work completed within 24 hours and we’ll notify you immediately the work is underway, and provide you an estimate of the work and progress throughout the repair.

 

In many cases yes, Owners can do work on their home. In an emergency situation we may need to schedule with an outside vendor, but we will include you in the conversation and progress of the work.

Yes, we can help! This can sometimes help get the property on the market sooner, as we have vendors and contractors standing by and ready to go.

We pay Owners on the 25th of each month, unless the 25th falls on a weekend. In that case, we’ll pay Owners the Monday following the 25th.
We work with the tenant and our many rent assistance programs to aid them in paying their rent. If a tenant doesn’t pay rent, we will work with a servicer to get the proper notice drafted and served to the tenant for payment, as required by law.

If a tenant doesn’t pay rent, we will work with a servicer to get the proper notice drafted and served to the tenant for payment, as required by law.
In order for us to manage your property, you must own the property. The good news is that we can coordinate getting the management agreement signed, and other additional details we need in advance to make it a seamless process once the sale is complete.
Tenants are billed on the 1st of every month unless their lease states otherwise. We can also accommodate a different payment plan or rent due date with the tenant, as long as it is approved and in accordance with their lease.
Our dedicated rent collector works directly with the tenants on rent collection. Tenants are provided with multiple reminders via calls, texts, and emails when rent is due at the 1st of each month. Tenants have a 5 day grace period before a late fee is automatically charged. After that time, if rent is still not collected, our rent collector will post a 3 or 7 day notice and discuss next steps.
If the city your property is located in requires a rental registration form, we have a dedicated team member who handles that on your behalf. The cost for the rental registration varies per city, and most require an annual renewal. When a property changes ownership, most cities also require a renewal at that time. We make sure this is completed for you to ensure you are compliant with the City
When you bring a property over to our management company, we will need copies of all keys for the property, even if the units are occupied. This can be coordinated either by us meeting you, or the tenants for pick up, by us retrieving from a lock box, or keys delivered to our office.
Yes, we use a master lock system. We always recommend putting our master lock on your property. The cost is $145 for the first lock. When a tenant vacates, we can then switch out the core of the lock for $50. Many times this will save you money in the long run, and it is overall safer and recommended.

Yes! We have a great team of attorneys who we partner with that specialize in evictions and give our clients discounted rates. If you have to file for eviction, our team handles posting the notice and coordinating with the attorney so you can be hands off. We will update and consult with you throughout the process to help make the eviction as smooth and stress free as possible for you.

To be fair to all of our property owners, we do not revise our management agreement. Additionally all of our documents are legally drafted and approved.

Easy! Send a message to our office or give us a call at 866-501-6711 ext 701 with the updated account and routing number.

We use Propertyware. You have access to an owners portal that provides you with everything you need! Tenant balances, real time billing statements, copies of all documents, tenant maintenance requests and status updates, and more!
A full-service property management business should handle everything tenant related, maintenance, money, liability, bookkeeping, and communication. Services include, but are not limited to: advertising the property, screening tenants, collecting the security deposit, doing property inspections, repairs, yearly and seasonal maintenance, drawing up lease agreements, early lease termination, evictions, and more.
If you want to remain a passive real estate investor, then consider a property manager to manage your rental. Instead of taking the time to deal with the headaches from managing your rentals, you can focus on growing your portfolio. Using a property manager can also help increase your profit margins with NearUrban’s vast network of third-party vendors.
Renting out your property and working with our property management team is a great way to add income and reduce your personal taxes. Potential tax deductions can include: management fees, maintenance costs, depreciation, travel and legal fees, and interest.

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